Privacy Policy

<Matters announced based on the Personal Information Protection Act>

Regarding our company's privacy policy, the matters that should be disclosed based on the "Act on the Protection of Personal Information" (Act No. 57 of May 30, 2003, hereinafter referred to as the "Personal Information Protection Act") are listed below. We will disclose as follows. Terms such as personal information and third parties in this announcement comply with the Personal Information Protection Act.
Please note that each brand of our company may separately stipulate the handling of personal information in relation to the provision of products and services, so please be sure to check these as well. Please ...

1. Name of business entity handling personal information and person in charge of personal information management

2. Purpose of use of personal information

• (1)The personal information handled by our company is as follows.

• 1. Personal information about customers
  • a. Information written on various slips related to sales operations such as product reservation, delivery, repair, and ordering.
  • b. Information provided through customer cards, questionnaires, etc.
  • c. Information generated from product purchases, card usage, etc.
  • d. Information generated through online sales
  • e. Information provided by accessing websites established by our company or individual brands of our business, such as e-mail newsletters and inquiry forms.
  • f. Information collected lawfully by other fair means.

• 2. Personal information regarding business partners
  • a. Information contained in trading account opening documents, contracts, and memorandums.
  • b. Information collected lawfully by other fair means.

• 3. Personal information regarding shareholders
  • a. Information recorded in the shareholder register
  • b. Information collected lawfully by other fair means.

• 4. Personal information regarding recruitment/recruitment activities applicants, internship applicants, and retirees
  • a. Documents submitted at the time of recruitment/recruitment or internship application, and information stated in the contract at the time of recruitment or internship contract.
  • b. Information that occurred during the company's tenure and information stated in the employment contract
  • c. Information collected lawfully by other fair means.

• (2) The purpose of use of personal information acquired or held by this company is as follows.
• 1. Personal information about customers
  
  • a. To confirm and inquire about orders, confirm and inquire about product shipping, reply to inquiries, process sales such as payment procedures, deliver products, and provide after-sales services, etc.
  • b. For marketing activities such as market research for product development/improvement and service improvement of this company and our group companies (as defined in 3.(3) below. The same shall apply hereinafter).
  • c. Sending information regarding new products and services of this business operator and our group companies, mail order business activities, information regarding stores, events, and special events, and catalogs and DMs of companies deemed appropriate by this business operator and this business operator. To provide various information such as
  • d. In addition to sending rewards for your cooperation in surveys and other surveys, for legitimate purposes such as contacting you about lost items and ensuring your safety.

• 2. Personal information regarding business customers
  
  • a. For business activities such as sales, purchasing, logistics, etc. of products of this company and our group companies, and ancillary business activities related to business activities.
  • b. For marketing activities such as market research for the development and improvement of products and service improvement of this company and our group companies.

• 3. Personal information regarding shareholders
  
  • a. To exercise rights and fulfill obligations under the Companies Act.
  • b. For the operation and recording of general meetings of shareholders.
  • c. To provide shareholders with various benefits that do not violate laws and regulations.
  • d. To implement various measures to smooth the relationship between shareholders and the company.
  • e. For shareholder management such as creating data based on various laws and regulations

• 4. Personal information regarding recruitment/recruitment activities applicants, internship applicants, and retirees
  
  • a. To provide information and contact applicants for recruitment/recruitment activities (including internship applicants), and for other uses related to recruitment/recruitment activities.
  • b. For providing information and contacting retired employees, etc.

3. Provision of personal information to third parties

• 1. Our company will not provide your personal information to third parties except in the following cases.

• a. When personal information is disclosed to a payment company for identity verification, billing address confirmation, and credit check.
• b. When the person in question has consented.
• c. When based on laws and regulations
• d. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person in question.
• e. When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the consent of the person concerned.
• f. In cases where it is necessary to cooperate with a national organization, local government, or a person entrusted by them in carrying out the affairs stipulated by law, and with the consent of the individual concerned, the When there is a risk of hindering the performance

• 2. Our company may outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use. In this case, our company will take responsibility for selecting a subcontractor and will supervise the subcontractor as necessary and appropriately regarding the management of personal information, such as clearly stating personal information protection measures in the entrustment details.
• 3.The Company shall, to the extent necessary to achieve the purpose of use, provide personal information such as the customer's name, address, date of birth, gender, occupation, telephone number, fax number, email address, product purchase history, etc. to the Company. We may use this information jointly with our group companies. In this case, our company will be responsible for managing personal information.
• a. The company's group companies are the consolidated subsidiaries listed on our website.

• 4. Our company may provide personal information to the business successor in the event of business succession due to merger or other reasons.

4. How to submit a request for disclosure of personal information, etc.

• 1. Definition of “disclosure of personal information, etc.”
  • "Disclosure of personal information, etc." here refers to the disclosure of personal information stipulated in the Personal Information Protection Act, notification of purpose of use, correction, addition, deletion of personal information, suspension of use, erasure, third party of personal information, etc. This refers to the suspension of provision of personal information.
• 2.Personal information that can be requested for disclosure etc.
  • The personal information subject to the request is limited to "retained personal data" as stipulated in the Personal Information Protection Act.
• 3. Where to submit requests for disclosure, etc.
  • Requests for disclosure of personal information, etc. should be made directly to the respective contact point of our company where the customer registered and provided personal information (hereinafter referred to as the "registration contact point"). If you do not know where to register, please contact our "Inquiry Desk" listed below to make a request for disclosure, etc.
• The contents listed in 4 to 6 below describe the procedures to be followed when making a request for disclosure of personal information, etc. to our company's "Inquiry Desk".

• Please check with each registration desk and follow the procedures when submitting a request for disclosure of personal information to the registration desk.
• 2.Personal information that can be requested for disclosure etc.
  • The personal information subject to the request is limited to "retained personal data" as stipulated in the Personal Information Protection Act.
• 4. Documents, etc. to be submitted when requesting disclosure of personal information, etc.
  • a. If you request disclosure of personal information, notification of purpose of use, etc., our business will send you a request for disclosure, etc. Please fill in the necessary information on the request form, and Please apply by mail to our company's "Inquiry Desk". Notification of disclosure and purpose of use will be made by sending a document by registered mail to the address of the person confirmed by each invoice and identity verification document.

• • b. If you make a request for correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, etc. of personal information, we will send you a request form for correction, etc. Fill in the necessary information on the invoice,

• • Please apply by mail to our company's "Inquiry Desk". We will make corrections, etc. to the extent that we can confirm that it is the individual's personal information based on each request form and identity verification document. A method of sending a document with the results of corrections, etc. of personal information (including results in which corrections, etc. could not be made) by recorded delivery mail to the address of the person confirmed by each invoice and identity verification document. We will contact you. Please also note that if you delete your personal information, stop using it, or stop providing it to a third party, you may not be able to receive the services you are currently using.

• • c. Submitted invoices and identification documents will not be returned. Each invoice will be appropriately managed by our company. After a certain period of time, the identification documents will be discarded by our company.
  • d. In addition, in order to confirm the contents of each invoice and identity verification document, our business may contact you or your agent by phone or other means.

• 5. Fees for requests for disclosure of personal information and notification of purpose of use, etc.
  • Regarding disclosure of personal information and notification of purpose of use, a fee of 500 yen (excluding consumption tax) will be collected for each request. Please note that if we notify you by mail, etc., you may be charged an additional fee. When mailing the disclosure request form, please enclose 540 yen worth of stamps or a fixed-rate postal money order.
• 6. Persons who can request disclosure of personal information, etc.
  • The persons who can make a request for disclosure of personal information, etc. are the person himself/herself (the person identified by the personal information subject to the disclosure of personal information, etc.) and the agent (person delegated by the person, or a person with parental authority). (legal representatives such as). Please note that when making a request for disclosure of personal information, etc., we will ask you to submit documents to confirm that the person making the request is the person in question or their representative. Please note that if the submitted documents are incomplete, we will not be able to respond to your request for disclosure of personal information.
  • 1. Contents to be confirmed and necessary confirmation documents when requesting disclosure of personal information, etc.
  • a. If the person requesting disclosure of personal information is the person in question.
  • ⇒ To confirm your identity, please use only the documents listed in the table below [Identity Verification Documents].
  • b. If the person requesting disclosure of personal information is a representative
  • ⇒ All documents (a) to (c) listed below are required.
  • A. Confirmation documents listed in the table below [Identification documents] to confirm your identity.
  • B. Confirmation documents listed in the table below [Identity confirmation documents] as confirmation of the agent himself/herself
  • C. Confirmation documents listed in the table below [Documents to confirm power of representation] to confirm the existence of power of representation.
  • [Identity verification documents] (The same applies to the agent's own identity verification documents.)
    Of the documents 1 to 11 below, please prepare one document for 1 to 4, and two documents for 5 to 11.
  • 1. Copy of driver's license
    2. Copy of passport
    3. Copy of basic resident register card with photo
    4. Copy of alien registration certificate
    5. Copies of various health insurance cards
    6. Copies of various pension handbooks
    7. Copies of various welfare handbooks (note), however, only those that have not expired or are currently valid.
    (Note) It is also necessary to be able to confirm your name, address, and date of birth.
    8. Seal registration certificate (sealed with the relevant seal in the margin)
    9. Copy or extract of family register
    10.Residence card
    11.Certificate of Items Written on Alien Registration Form (Note) However, it must be issued within 3 months.
  • [Document confirming power of attorney]
  • ■In the case of a delegated representative, a power of attorney from the principal (it is necessary to affix the seal of the principal and attach the seal registration certificate for the seal concerned).
    ■In the case of a legal representative Documents proving legal representation (copy of family register or guardian's registration certificate, etc.) In the case of a person with parental authority, a residence card or health insurance card showing relationship or dependents may be used. .)
    (Note) All of the seal registration certificates, family registers, guardian's registration certificates, and resident certificates listed in this table must be issued within three months.

• In order to further improve our personal information protection efforts or to respond to changes in laws and regulations and other norms, our company will update our privacy policy, public announcements based on the Personal Information Protection Act, procedures for disclosure, etc. Information is subject to change without notice.